Instructions on 3 ways to go to the doctor without a health insurance card

Can I still go to the doctor if I lose my health insurance card? Let’s find out with fdiinvietnam.com 3 ways to go to the doctor without a health insurance card: using CCCD instead of health insurance, VssID application, VNeID.

Can I go to the doctor without health insurance card?

There are 3 cases where health insurance participants do not need to bring a paper health insurance card when going to see a doctor, including:

  1. In case of using VssID application – Electronic Social Insurance;
  2. In case of using VNeID application to replace health insurance card;
  3. In case of using CCCD with chip that has integrated health insurance information.

Thus, if the health insurance participant falls into one of the three cases above, he/she can go to the hospital without having to bring a paper health insurance card (including when you lose your health insurance card). All rights of the health insurance participant when going to the hospital will still be guaranteed as when using a paper health insurance card.

See also:

>> How to check the expiration date of health insurance card;

>> Conditions for 100% health insurance coverage for medical examination and treatment.

Instructions on 3 ways to go to the doctor without bringing your health insurance card

According to the content shared by fdiinvietnam.com above, there are 3 ways to replace the paper health insurance card when going to the hospital. In this content, Online Accounting will guide you in detail on each method so that you can easily refer to and apply.

1. Using chip-embedded citizen identification card (CCCD) instead of health insurance

Currently, the Ministry of Health has allowed people to use chip-embedded ID cards to replace paper health insurance cards when going to see a doctor.

How to use the chip-embedded CCCD card when going to see a doctor or get medical treatment under health insurance as follows:

➤ Step 1: You present your chip-embedded CCCD card to medical staff.

➤ Step 2: Medical staff scan the QR code to check and compare the information on the health insurance card. When the health insurance information is confirmed as valid, you will be examined and treated according to the health insurance examination and treatment process.

Note:

In case you scan the QR code but do not have valid information about your health insurance participation, you will not be able to see a doctor using the chip-embedded ID card. At this time, to see a doctor, you must present a paper health insurance card and a photo ID.

2. Use VssID application – Electronic social insurance instead of health insurance card

From June 1, 2023, you can use the image of your health insurance card on the VssID application to go to the doctor without having to bring a paper health insurance card.

To use VssID instead of health insurance card when going to see a doctor, follow these steps:

➤ Step 1: Log in to the VssID application by entering your social insurance number (which is also your health insurance number) and password.

➤ Step 2: In the “Personal Management” section, select “Health Insurance Card”.

➤ Step 3: Select “Use card” or “Card image”, then:

  • If you select “Use card”, the application will display a QR code, you can use this code to go to the doctor;
  • If you choose “Card image”, the application will display the image of the health insurance card, you use the image of the health insurance card on the application to go to the doctor.

See also:

>> Instructions on how to register for VssID;

>> Procedures for issuing VssID social insurance leaflets online.

3. Use the image of the health insurance card on the VNeID application

In addition to the above two methods, you can also use the image of your health insurance card on the VNeID application when going to see a doctor without having to bring a paper health insurance card.

How to use the health insurance card image on the VNeiD application as follows:

➤ Step 1:

  • Log in to the VNeID application using a level 2 identification account (image 1);
  • Go to “Personal” (image 2);
  • Next, you enable the function “Verify application via QR code” (image 3).
➤ Step 2:
  • Return to “Home”, select the avatar (image 4);
  • Select the QR code icon to create an application that displays the QR code (Figure 5);
  • Then, the QR code will be displayed on the application (Figure 6).

➤ Step 3: Medical staff scans the QR code in step 2 to authenticate the VNeID application. The result will be displayed on the screen immediately after scanning the QR code.

➤ Step 4: After authenticating the VNeID application, you use the integrated health insurance card display function to seek medical treatment. Here’s how:

  • Go to “Document Wallet” (image 7) ➨ Select “Present documents” (image 8) ➨ Enter passcode (image 9);
  • Next, click “Health insurance card”, press “Confirm” (image 10). After the health insurance information is displayed, click on the settings icon, select “View health insurance card photo” (image 11). 
———–

Note:

To be able to use the health insurance card on the VNeID application for medical examination and treatment, you need to complete the following 2 steps:

  1. Register for a level 2 electronic business account at the police station of the commune, ward, town or the police station where the CCCD card is issued;
  2. After successfully verifying your level 2 identification account, you proceed to integrate your health insurance card into the application.

In case you do not know how to integrate, you can follow the instructions that fdiinvietnam.com shares below:

  • Go to “Paper Wallet” (image 1) ➨ Select “Integrate information” (image 2) ➨ Select “Create new request” (image 3);
  • Next, at “Select information type”, select “Health insurance card” (image 4) ➨ Fill in the information required by the application, click on “I confirm that the above information is correct” and click on “Send request” (image 5). 

>> See more: Register and activate level 1 and level 2 electronic identification accounts.

Benefits of using electronic health insurance card 

Using electronic health insurance cards (ie using health insurance cards through chip-embedded CCCD, VssID application or VNeID application) will bring the following benefits:

1. For health insurance participants

  • Go to the doctor without having to bring a paper health insurance card;
  • Shorten the time for procedures and information verification during medical examination and treatment;
  • Limit the issuance or exchange of health insurance cards due to expiration, tearing, damage or incorrect information;
  • All medical examination and treatment history is stored on the application, convenient for disease monitoring and treatment (check on VssID application).

2. For medical facilities

  • Easily authenticate health insurance card users at the patient admission stage, limiting the situation of patients borrowing other people’s health insurance cards for medical examination and treatment;
  • Save time on medical examination and treatment procedures, just scan the QR code and the information on the health insurance card will be displayed;
  • Easily manage and retrieve information about patient medical examinations and treatments. Thanks to that, medical examination and treatment facilities know the patient’s treatment process, based on which they can propose appropriate treatment methods and provide appropriate medications.

3. For social insurance agencies (SI)

  • Easily update participation period as well as quickly renew health insurance card;
  • Solving the problem of profiteering and abuse of health insurance by improving security;
  • Save time and costs by cutting down and simplifying procedures such as: printing annual health insurance card renewals, changing cards due to incorrect information, changing the initial medical examination and treatment registration location, adjusting benefits, subjects, etc. 

Related questions about how to replace paper health insurance cards when going to see a doctor

1. If I lose my health insurance card, can I still go to the doctor?

There are 2 cases:

➤ Case 1: 

People who lose their health insurance card and use the VssID or VNeID application or a chip-embedded CCCD card with integrated health insurance card information can still go to the hospital for medical examination and treatment and enjoy health insurance benefits as usual when losing their paper health insurance card.

Accordingly, when examining and treating patients, health insurance participants only need to present their chip-embedded ID card or health insurance card image on one of the two applications VNeID or VssID to be able to examine and treat patients.

➤ Case 2:

Health insurance participants who do not use the two applications to replace the health insurance card above and have not integrated health insurance information into the chip-embedded ID card should contact the nearest social insurance agency to carry out the procedure to reissue a paper health insurance card for use in medical examination and treatment.

2. What are some alternatives when going to the doctor without a paper health insurance card?

Currently, there are 3 ways to replace paper health insurance when going to see a doctor:

  1. Use chip-embedded citizen identification card;
  2. Use the health insurance card image on the VssID application;
  3. Use the health insurance card image on the VNeID application.

>> See details: 3 ways to replace paper health insurance cards when going to see a doctor.

3. How to use the health insurance card image on the VssID application when going to see a doctor?

To use the BHYT card image on VssID, do the following:

  • Step 1: Log in to the VssID application;
  • Step 2: In the “Personal Management” section, select “Health Insurance Card”;
  • Step 3: You can choose “Use card” or “Image of card” to present to medical staff.

>> See details: Use health insurance card image on VssID application.

4. For health insurance participants, what benefits does electronic health insurance examination and treatment bring?

Health insurance participants using chip-embedded ID cards or VssID or VNeID applications for medical examination and treatment will receive benefits such as:

  • Go to the doctor without having to bring a paper health insurance card;
  • Limit the issuance or exchange of health insurance cards due to expiration, tearing, damage or incorrect information;
  • Shorten the time for procedures and information verification during medical examination and treatment;
  • All medical examination and treatment history is stored on the application, convenient for disease monitoring and treatment (check on VssID application).

5. Can I use someone else’s health insurance card for medical examination and treatment?

No. Using someone else’s health insurance card for medical examination and treatment is against the law. Accordingly, violators will be punished as follows:

  • From 1,000,000 VND – 2,000,000 VND: If the violation has not caused damage to the health insurance fund;
  • From 3,000,000 VND – 5,000,000 VND: If the violation causes damage to the health insurance fund.

6. What is the application to replace the health insurance card?

Currently, there are 2 applications to replace health insurance cards: VssID application and VneID application.

Contact